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Ireland – Business transaction and personal business software package – Self-Service Kiosk Terminals, Kiosk OS Integration, and Associated Software Licensing

The Royal Victoria Eye and Ear Hospital · Ireland

Estimated value
€750,000
Submission deadline
26 Aug 2026
Published
31 Jul 2026
Procedure
open
Notice ID
530112-2026
Main CPV
48400000

Summary

RVEEH requires a patient self-service check-in kiosk solution for use in patient-facing areas of the Hospital. The requirement includes four (4) kiosk hardware, kiosk operating system configuration, check-in application/server functionality, kiosk client licensing, integration with RVEEH's patient administration application (iPMS), scheduling and/or patient management environment, implementation services, training, go-live support, ongoing software support and maintenance, and associated software licensing. The solution is intended to support patient check-in and related front-of-house workflow activities, reduce manual administrative burden, improve patient flow, and provide a secure, auditable and supportable platform suitable for use in a public healthcare environment. The solution must support integration with RVEEH systems using HL7 or equivalent agreed interface standards where required by RVEEH. The initial requirement may include multiple physical kiosks, software licences, server or hosted application components, integration services, testing, configuration, training, annual support and optional modules such as patient-call, waiting-room display or multimedia display capability. Respondents must price core and optional elements separately and must not assume any guaranteed transaction volume, expansion quantity, or future expenditure unless expressly stated by RVEEH.

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